Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Hidden Hole collects, uses, and protects your personal information in compliance with the Kenya Data Protection Act.
Data Protection Public Notice
This notice explains how Hidden Hole ("we", "us") collects, uses, stores, and protects personal data for golfers, clubs, sponsors, and website/app visitors. We comply with applicable data protection laws and respect your privacy rights.
- Purpose: Provide platform services, improve user experience, ensure safety/compliance, and communicate service updates. Event photos/videos may be shared to highlight activities while respecting privacy rights.
- Roles: Clubs may act as independent controllers for their channels; Hidden Hole may act as a processor or joint controller for platform distribution, depending on context.
- Legal bases: Contract performance, legitimate interests (security, improvement, fraud prevention), consent (marketing and certain media uses), and legal obligations.
- Retention: We keep data only as long as necessary for these purposes or as required by law, then delete or anonymize it.
1. Information We Collect
- Contact details: full name, email, phone, CDHID, Home club.
- Usage data (e.g., pages visited, features used).
- Technical data (e.g., device, browser, IP address).
2. How We Use Your Information
- To provide and improve our services.
- To communicate with you about your account or offers.
- To comply with legal obligations and protect our platform.
3. Data Protection & Your Rights
We process your data lawfully, transparently, and only for legitimate purposes. You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise your rights, contact us at hiddenhole@nehemiahandwilliams.com.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
5. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes and post the updated policy on this page.
6. Account Deletion
We support permanent account deletion to give you control over the data shared while using Hidden Hole, in line with platform requirements.
- Permanent deletion: We delete your account and personal data, not just deactivate or disable it.
- Request via email: Send an email to hiddenhole@nehemiahandwilliams.com from the email associated with your account with the subject line Account Deletion Request. We may verify your identity to protect your account.
- Confirmation: We will confirm receipt of your request by email and proceed with deletion after confirmation.
- Timing: Deletion requests are processed promptly and completed within 30 days, subject to legal retention obligations.
7. Contact
If you have any questions about this Privacy Policy or your data, please contact us at hiddenhole@nehemiahandwilliams.com.